Booking Changes and Cancellations
Once you have made a booking, rebooking fees may apply if you are unable to attend:
$30.00 rebooking fee if booking changed within 8-14 days from your booked date.
$50.00 rebooking fee if booking changed less than 7 days from your booked date.
V8 Race Experience do not own or control the venues on which they operate. Event dates are subject to change without notice by the venue owner and V8Race Experience will endeavour to provide alternative dates should this situation arise.
V8Race Experiences are subject to availability. We recommend booking your experience at least 8 weeks in advance; longer for peak times including weekends and holidays.
Redeeming Your Voucher
You must present your voucher on the day of your drive. If you are unable to supply your voucher on the day, your credit card number may be requested and held for a period of two weeks awaiting receipt of the voucher mailed to the V8Race Experience office. Should the voucher not be received, V8Race Experience has the right to debit your card for the retail cost of the experience.
Your voucher is valid for twelve months from the date of purchase. V8Race Experience will not reissue lost vouchers. Chrisco & Crew Passes are cash vouchers and must be presented on the race day.
No refunds will be offered on purchased vouchers, however vouchers are transferrable - notification of who the voucher is given to and a booking from the recipient before the voucher expiry allows for every voucher purchased to be used. No refunds will be offered on expired vouchers. Crew Pass vouchers are non-refundable. Booked drives can be rescheduled any time prior to 14 business days before driving. Booking changes within 14 business days are subject to rebooking fees as outlined in Booking Changes and Cancellations above.
If for any reason your selected venue or experience was withdrawn we would make our best efforts to provide your experience through an alternate venue, if this is not suitable you can obtain a refund once the voucher is sent back and received by V8Race Experience office.
Contact our customer service team for clarification on any experience. All information supplied is correct at time of publication; however is abbreviated and may change slightly from time to time without notice.
All experiences unless expressly mentioned in the experience details are supplied excluding transportation to and from relevant venues.
The pictures are used as an indication only of the experiences. The venues, vehicles, settings, and equipment may vary.
Session lengths are an indication only of the time you will be at the venue. You should allow three hours to complete your experience. This may be extended due to rain or change in track conditions.
Please read through the online information sheet and the Indemnity form.
Certain V8Race Experiences supplied may be unsuitable or require alternate arrangements for individuals with a disability. We are happy to make any such practicable arrangements on your behalf. Please make us aware of any such disability prior to your selection of purchase.
The V8Race cars are purpose built and are not V8Supercars. Ford and Holden V8Race cars are available on the day but due to demand, you may incur delays for a particular brand. Every effort is made to have an Automatic vehicle available on the day but cannot be guaranteed; not available Barbagallo/Hidden Valley.
Weather or other factors causing disruption or cancellation
V8Race Experiences are subject to weather conditions. Rain will cause delays and may result in the cancellation of the event. It is strongly recommended that you contact the Weather Check Phone (0400 226 219) for track and weather conditions prior to leaving home. The message is updated at 7 am of the day of the event. If you are not able to participate on the day due to inclement weather, you should reschedule on the day at the track Reception to avoid incurring a rebooking fee; this is only available to participants that are in attendance on the day. Your voucher expiry date will be extended for an additional 12 months only from the date of rain cancellation.
V8Race Experience relies on a range of other parties, including but not limited to sports governing bodies, venue owners, event organizers and permit providers, local councils and state government departments, insurance providers, safety officers and medical personnel, to enable their events to be staged. V8Race Experience cannot control the actions of third parties upon which V8Race Experience relies to conduct its activities. V8Race Experience is not liable for any costs or damages incurred by customers in relation to event postponement or cancellations. If V8Race Experience cannot deliver the purchased experience, your voucher expiry date will be extended for an additional 12 months from the date of said cancellation, fully transferrable. V8Race Experience is not liable for any additional travel, accommodation or any other costs incurred by participants, their family and friends attending any scheduled V8Race Experience events.
If you are unsatisfied with your V8Race Experience, please bring it to the attention of the event management on the day. It is important you do this so that both parties have immediate access to a solution. Our ability to fix any issues after the day is often limited.
V8Race Experience uses a number of agents to supply our product and any purchases through these agents are subject to their conditions and not the conditions of V8 Race Experience. It is recommended that you read the terms and conditions of those agents with regard to refund or voucher expiry dates.
V8Race Experience has no liability for any act, default or omission, whether negligent or otherwise, of any service provider or third party. V8Race Experience is not liable to you or any other person for any injury, damage or loss however caused in connection with the use of the website or a linked website or occasioned by undertaking an activity booked on the website. Where V8Race Experience’s liability cannot be excluded, such liability is limited to the value of the voucher purchased.
An Indemnity Form must be completed on the day of your event signifying your wilful participation and is available at the relevant track Reception area.
All Prices are in Australian dollars, include GST and are correct at time of publication. V8Race Experience reserves the right to change prices without notice. Any change in price will be communicated before a purchase is made.
This website contains the most up to date version of our terms and conditions and supersedes any previous version whether online, print or any other version.
The images, illustrations, and text contained within this website are protected by copyright and must not be replicated in whole or part unless given the express permission of V8Race Experience Pty Ltd.
Bathurst Event*Please note: as Bathurst is an exceptional event, a 60 day cancellation policy applies. No bookings will be refunded or rescheduled within 60 days of the booked event. Vouchers can be transferred to another person if the original participant unable to attend. Lunch bookings purchased are non-refundable.